Client Support Services

Client Access:  http://support.lanairgroup.com Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:   http://msp.lanairgroup.com
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.

LANAIR Blog

Protecting your data IS protecting your business.

Does Your Business Phone System Meet Your Needs?

Why Your Business Phone System Should Integrate with Your Applications

[EVENT] Managed Backup Solution Lunch Presentation in Pasadena, CA

[EVENT] LANAIR ShoreTel Connect Seminar in Glendale, CA

Smart Data Solutions That Can Scale as Your Business Grows

Smart Data Solutions for a Growing Business

ShoreTel Connect: Taking Your UC to the Cloud

Secure Data Solutions: Prepare Your Small Business for a Data Breach

Scared of Speaking? 5 Tips for Better Public Communication

What's the cost of not sufficiently addressing DR?

How to Customize ShoreTel Connect CLOUD for Your Small Business

LANAIR Educational Series: Cyber Security

How the Right Data Solutions Can Keep Employees Motivated

Fostering Communications Between IT and Non-Tech Employees

LANAIR invites you to a ShoreTel Connect Luncheon in DFW Area

Do different generations fear moving to the cloud?

Communication for Better Leadership

Does Your Company Have a Communication Solution in Place for Natural Disasters?

Top 5 Phrases Not to Use at Work

How to Evaluate VoIP Service Providers

Telco Truth: BYOD Security IS Possible

Could a Business VoIP Solution Save You Money?

Five Things In IT This Week - December 27th - December 3rd

Five Things in IT This Week

Five Things in IT This Week - Nov. 14th - Nov 18th

Lunch Seminar: Simplifying Application Delivery for Virtual Desktop Infrastructure

Protecting Your Company Data Begins With Your Firewall

LANAIR Group recognized as 2016 Dell EMC Security Partner of the Year

ShoreTel Seminar @ Fogo de Chao

What Customers Want: 5 Ways Contact Center Solutions Can Help Your Agents Deliver

ShoreTel Delivers Lowest Total Cost of Operations for UC&C and Telephony

5 Business Scenarios Where SIP Trunking Makes Sense

How A Strong Knowledge Base Supports Top-Notch Service Delivery

ShoreTel Lunch Seminar

[WORKSHEET] 5 Questions to Ask About Hybrid Phone Systems

ShoreTel Connect Lunch Seminar

Creating Better Customer Experiences One Call at a Time

10 Ways Your Phone System Improves Your Customers’ Experience

A Phone System that Maximizes Your Control

How To: Consistently Communicate with Your Remote Team

On-premise vs cloud based phone systems: What's the answer?

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