Client Support Services

Client Access: Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.


[EVENT] Managed Backup Solution Lunch Presentation in Pasadena, CA

[EVENT] LANAIR ShoreTel Connect Seminar in Glendale, CA

Smart Data Solutions That Can Scale as Your Business Grows

Smart Data Solutions for a Growing Business

ShoreTel Connect: Taking Your UC to the Cloud

Secure Data Solutions: Prepare Your Small Business for a Data Breach

Scared of Speaking? 5 Tips for Better Public Communication

What's the cost of not sufficiently addressing DR?

How to Customize ShoreTel Connect CLOUD for Your Small Business

LANAIR Educational Series: Cyber Security

How the Right Data Solutions Can Keep Employees Motivated

Fostering Communications Between IT and Non-Tech Employees

LANAIR invites you to a ShoreTel Connect Luncheon in DFW Area

Do different generations fear moving to the cloud?

Communication for Better Leadership

Does Your Company Have a Communication Solution in Place for Natural Disasters?

Top 5 Phrases Not to Use at Work

How to Evaluate VoIP Service Providers

Telco Truth: BYOD Security IS Possible

Could a Business VoIP Solution Save You Money?

Five Things In IT This Week - December 27th - December 3rd

Five Things in IT This Week

Five Things in IT This Week - Nov. 14th - Nov 18th

Lunch Seminar: Simplifying Application Delivery for Virtual Desktop Infrastructure

Protecting Your Company Data Begins With Your Firewall

LANAIR Group recognized as 2016 Dell EMC Security Partner of the Year

ShoreTel Seminar @ Fogo de Chao

What Customers Want: 5 Ways Contact Center Solutions Can Help Your Agents Deliver

ShoreTel Delivers Lowest Total Cost of Operations for UC&C and Telephony

5 Business Scenarios Where SIP Trunking Makes Sense

How A Strong Knowledge Base Supports Top-Notch Service Delivery

ShoreTel Lunch Seminar

[WORKSHEET] 5 Questions to Ask About Hybrid Phone Systems

ShoreTel Connect Lunch Seminar

Creating Better Customer Experiences One Call at a Time

10 Ways Your Phone System Improves Your Customers’ Experience

A Phone System that Maximizes Your Control

How To: Consistently Communicate with Your Remote Team

On-premise vs cloud based phone systems: What's the answer?

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