Client Support Services

Client Access: Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.



Recent Posts

How to Enjoy a Cyber-Safe Summer

Posted by Fortinet on Jun 24, 2019 3:38:09 PM

This summer, along with precautions like travel insurance, sunscreen, bug spray, and keeping your wallet in your front pocket, you need to also take cyber-precautions. That’s because cybercriminals want your money just as much as any pickpocket. And if they can’t steal your money, they will steal your other information and sell it on the dark web.

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Topics: Cybersecurity, vacation, summer

Not all Secure SD-Wan Solutions are Created Equal

Posted by Fortinet on Jun 10, 2019 11:15:04 AM

The SD-WAN market is experiencing rapid growth, with about 50% of organizations expected to have deployed SD-WAN by the end of 2019. But since it relies on direct internet access, SD-WAN introduces security risk, especially when compared to their previous MPLS connections.  And given the current state of today’s threat landscape, security can no longer be looked at as something one does after the deployment of an SD-WAN. Instead, it needs to be baked into the architecture.

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Topics: SDWAN, NSS Labs, Cybersecurity, Networking Solution

Addressing Today’s Risks Requires Reliable Threat Intelligence

Posted by Fortinet on Feb 26, 2019 9:30:15 AM

Two of the biggest challenges that CISOs face today are ensuring that security and business strategies are in alignment and that security solutions are focused on solving the right problems. More often than anyone wants to admit, security teams spend significant resources trying to resolve a specific set of security challenges only to find out that they either don’t support critical business objectives or that the organization has been compromised by an attack coming from an unrecognized threat vector.

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Topics: Business Goals, Business Objectives, Network Security, Threat Intelligence, Digital Transformation, Security Risk

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