Client Support Services

Client Access:  http://support.lanairgroup.com Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:   http://msp.lanairgroup.com
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.

LANAIR Blog

LANAIR Group, LLC

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Recent Posts

Scared of Speaking? 5 Tips for Better Public Communication

Posted by LANAIR Group, LLC on Feb 10, 2017 8:44:00 AM

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Topics: public speaking, fear, preparation, opportunity, public communication

What's the cost of not sufficiently addressing DR?

Posted by LANAIR Group, LLC on Feb 9, 2017 8:00:00 AM

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Topics: Data Protection, Quest, Backup, Recovery, DR

How to Customize ShoreTel Connect CLOUD for Your Small Business

Posted by LANAIR Group, LLC on Feb 7, 2017 8:08:00 AM

Changing phone systems is a big decision for small businesses, so you want to be sure you are making the right decision. Offering full features and a host of collaboration options, ShoreTel Connect CLOUD was built to make doing business easier and at an affordable cost. But what makes the ShoreTel solution a better fit than the endless other options available in the market today? When evaluating that question, consider these small business customization options that ShoreTel Connect CLOUD offers:

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Topics: Small Business, ShoreTel Connect Cloud, Hosted Call Center, Instant Messaging, Conferencing Tools, Phone Integration

LANAIR Educational Series: Cyber Security

Posted by LANAIR Group, LLC on Feb 3, 2017 8:09:00 AM

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Topics: Cyber Security, Event, Hackers, Cyber Crime, Cyber Threat, Cyber Attack, Small Business

How the Right Data Solutions Can Keep Employees Motivated

Posted by LANAIR Group, LLC on Feb 1, 2017 9:24:00 AM

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Topics: Employees, Motivation, Data Solutions

Fostering Communications Between IT and Non-Tech Employees

Posted by LANAIR Group, LLC on Jan 30, 2017 10:07:00 AM

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Topics: IT, Leadership, Employees, Coworkers, Communication

LANAIR invites you to a ShoreTel Connect Luncheon in DFW Area

Posted by LANAIR Group, LLC on Jan 27, 2017 8:04:00 AM

 

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Topics: ShoreTel, ShoreTel Connect ONSITE, ShoreTel Connect Cloud, ShoreTel Connect Seminar, ShoreTel Connect Hybrid, Business Communication, Business Phone System

Communication for Better Leadership

Posted by LANAIR Group, LLC on Jan 26, 2017 8:03:00 AM

When you meet an exceptional communicator, you usually know it within seconds of talking with that person. They radiate a confidence about their message that typically resonates with you. From the tone they speak with to the body language they use, it is clear they have dedicated time and energy into making sure their words are heard and better yet, that those words inspire action from those they are speaking to. So, what’s the secret to becoming a great business communicator? It starts with focusing on a few key business communication solutions, including:

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Topics: Communication, Leadership

Does Your Company Have a Communication Solution in Place for Natural Disasters?

Posted by LANAIR Group, LLC on Jan 24, 2017 7:12:00 AM

Putting a natural disaster plan together can be a daunting process - it's time-consuming and discouraging. However, anyone who has experienced a crisis like it would probably agree that having a plan in place helps to ensure the least possible negative impact for the business.

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Topics: Communication, Business Continuity, Natural Distasters

Top 5 Phrases Not to Use at Work

Posted by LANAIR Group, LLC on Jan 18, 2017 8:43:00 AM

Our workplace, it can often be an overwhelming, frustrating and downright maddening place. The reality is that when we spend such a significant part of our lives somewhere, it’s bound to cause a few frustrations. Having work-related irritations is a very normal thing, the problems arise when we allowed those frustrations to go from just floating around in our head to flowing out of our mouths.

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Topics: Work, Vocabulary, Communication

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