Client Support Services

Client Access: Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.


Don't Let Cloud Threats Rain On Your Parade

Posted by Proofpoint on Apr 15, 2019 4:48:52 PM

A recent Proofpoint blog post detailed how cybercriminals compromise cloud accounts provides crucial insight into attacks on Microsoft Office 365 and Google G Suite specifically. 40% of all tenants have at least one compromised account in their environment as a result of these brute force and phishing-related attacks.  Once successful in getting a foothold in a tenant, threat actors move laterally by phishing other members of the organization and its business partners to find an avenue for cyber fraud and data theft.

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Topics: Cloud, Office 365, Google G Suite, Cloud Attack, Data Security, Threat Detection

MiVoice or MiCloud Connect?

Posted by Robert Ingrum on Sep 10, 2018 9:12:11 AM

The “Hot Button” in the telecommunications industry is Cloud telephony. Mitel has a unique set of offerings with MiCloud Connect and MiVoice Connect. They provide the only solution that offers the same user interface for Cloud, On-Premise and Hybrid environments. Now, if the user interface and the handsets are the same, how does one choose the appropriate solution? Here are some comparisons to consider:

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Topics: phone system considerations, Cloud, Onsite, Unified Communications, MiVoice Connect, MiCloud Connect

[EVENT] LANAIR ShoreTel Connect Seminar in Glendale, CA

Posted by LANAIR Group, LLC on Apr 5, 2017 2:15:00 PM

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Topics: ShoreTel Connect ONSITE, ShoreTel Connect Seminar, ShoreTel Connect Cloud, ShoreTel, ShoreTel Connect Hybrid, Business Communication, Business Phone System, Cloud, Hybrid, Onsite

Smart Data Solutions That Can Scale as Your Business Grows

Posted by LANAIR Group, LLC on Feb 24, 2017 8:09:00 AM

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Topics: Security, Business, Cloud Storage, Cloud

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