Client Support Services

Client Access:  http://support.lanairgroup.com Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:   http://msp.lanairgroup.com
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.

LANAIR Blog

10 Ways Your Phone System Improves Your Customers’ Experience

Posted by Stephen Ingrum on Dec 7, 2015 2:06:36 PM

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times –  no matter where you’re located.

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Topics: efficiency, ShoreTel Connect ONSITE, customer experience, easy-to-manage phone system, flexibility, question phone system, employee productivity, evaluate phone value, customer care, phone considerations, phone system considerations, customer satisfaction

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