Client Support Services

Client Access: Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.


Understanding Security within your SD-WAN

Posted by Brian Dooley on Sep 14, 2018 4:36:29 PM

SD-WAN has the ability to redefine how organizations manage the communications between physical sites and cloud hosted systems, possibly connecting one of the largest barriers to cloud computing.

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Topics: Security, Fortigate, SD-WAN, SDWAN, MPLS, Fortinet

Nutanix Acropolis 5.8: Data at Rest Encryption

Posted by Brian Dooley on Aug 27, 2018 10:13:28 AM

Encrypting data-at-rest is essential for protecting data, and is required by most IT regulatory requirements and compliance laws.

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Topics: Security, Encryption, Key Management, Nutanix, AOS 5.8, SED, Acropolis, Data at Rest

Smart Data Solutions That Can Scale as Your Business Grows

Posted by LANAIR Group, LLC on Feb 24, 2017 8:09:00 AM

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Topics: Business, Cloud Storage, Cloud, Security

Telco Truth: BYOD Security IS Possible

Posted by LANAIR Group, LLC on Jan 12, 2017 9:09:00 AM

Bring Your Own Device or “BYOD” as it is more commonly referred as, means a company allows their employees to use their personal communication devices for work-related activities. It’s a move that not only can cut expenses, but enhances and improves employee productivity. In a study by Tech Pro Research, they report that about 60% of companies now allow their staff to use their own devices for business. But with all the sensitive company information floating on devices that aren’t controlled by the company, many IT professionals get concerned this move puts the organization’s data and software at risk.

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Topics: BYOD, Security, VPN, Spyware

Could a Business VoIP Solution Save You Money?

Posted by LANAIR Group, LLC on Jan 10, 2017 8:35:00 AM

Any change to your business means assessing the initial cost, the long term costs, and the potential savings.

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Topics: VoIP, Connectivity, Productivity, Security

LANAIR Group recognized as 2016 Dell EMC Security Partner of the Year

Posted by LANAIR Group, LLC on Oct 24, 2016 1:01:23 PM

LANAIR team with Dell EMC Channel Chief, John Byrne.

The award recognizes LANAIR as a premier DELL EMC partner who delivers outstanding results through sales growth, marketing and lead generation activities, technical training and by providing best results to their customers with Dell Security Solutions. LANAIR Group is a trusted Technology partner, who provides technology that works and answers their customers can understand. LANAIR will continue to provide clients with solutions that will move their businesses forward and help them strive in this new world of IT.

“Being named 2016 Dell EMC Security Partner of the Year is important to us because it confirms LANAIR’s commitment to execute alongside our partners and demonstrates our ability to provide customers with the most present-day security solutions” said Wayne Forester, LANAIR Group, Managing Partner and CEO. “Our success is a function of our clients, our Dell EMC partnership and our superior LANAIR team members who put the solutions to work.  With these complements, we are confident in meeting the needs of businesses in a time of rapid digital transformation!” 

Neil Hawkins, LANAIR Group, Partner and COO, adds “Security needs to become a priority initiative across companies and consumers of today's age.  It starts with providing awareness to users. SonicWALL has provided a platform to enable this awareness and has overtaken its competitors by staying on the bleeding edge of protecting mission critical infrastructure through the use of Capture and DPI-SSL.” 

LANAIR is also the winner of 2016 SonicWALL Innovation Partner of the Year Award.

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Topics: Award, Dell EMC World, Partner of the Year, Security, LANAIR Group

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