Client Support Services

Client Access:  http://support.lanairgroup.com Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:   http://msp.lanairgroup.com
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.

LANAIR Blog

Does Your Business Phone System Meet Your Needs?

Posted by LANAIR Group, LLC on May 11, 2017 9:05:00 AM

If your business phone system works, you might think that’s really all that matters. But the thinking that all you need is a dial tone could be preventing your users from communicating effectively – internally and externally.

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Topics: ShoreTel, VoIP, Business Phone System, VoIP providers, Unified Communications, VoIP phone systems for small business, business phone service providers

Why Your Business Phone System Should Integrate with Your Applications

Posted by LANAIR Group on May 9, 2017 10:22:08 AM

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Topics: ShoreTel, VoIP, Business Phone System, VoIP providers, Unified Communications, VoIP phone systems for small business, PBX, business phone service providers

[EVENT] LANAIR ShoreTel Connect Seminar in Glendale, CA

Posted by LANAIR Group, LLC on Apr 5, 2017 2:15:00 PM

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Topics: ShoreTel Connect ONSITE, ShoreTel Connect Seminar, ShoreTel Connect Cloud, ShoreTel, ShoreTel Connect Hybrid, Business Communication, Business Phone System, Cloud, Hybrid, Onsite

LANAIR invites you to a ShoreTel Connect Luncheon in DFW Area

Posted by LANAIR Group, LLC on Jan 27, 2017 8:04:00 AM

 

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Topics: ShoreTel Connect ONSITE, ShoreTel Connect Seminar, ShoreTel Connect Cloud, ShoreTel, ShoreTel Connect Hybrid, Business Communication, Business Phone System

ShoreTel Seminar @ Fogo de Chao

Posted by Stephen Ingrum on Aug 23, 2016 12:22:55 PM

The Only Business Phone System

You Will Ever Need!

Register now and secure your seat! 
 

ShoreTel Connect 1-2-3

1 - Platform & Exceptional User Experience
2 - Delivery Choices – Product or Service
3 - Deployment Options – Onsite / Cloud / Hybrid

1-2-3 to provide the communications solution for today and for the future.

You are invited to join LANAIR and ShoreTel for a highly informative seminar to learn how businesses are untangling communications with ShoreTel. During the seminar, you'll discover the Top 10 reasons why now is the time to go ShoreTel Connect.

ShoreTel Connect isn’t just a phone system—it’s a phone-text-mobile-conference-video-web share-online meeting system that’s sleek and easy to use.

ShoreTel Connect ONSITE - Your company owns, maintains and controls your ShoreTel system.

ShoreTel Connect CLOUD - Your company subscribes to fully hosted and managed UCaaS.

ShoreTel Connect HYBRID - Your company combines onsite and cloud deployment features for headquarters, branch or remote sites.

Discover why ShoreTel is consistently ranked the #1 solution by both customers and industry leaders.

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Topics: ShoreTel, Seminar

What Customers Want: 5 Ways Contact Center Solutions Can Help Your Agents Deliver

Posted by Stephen Ingrum on Aug 16, 2016 2:42:12 PM

Poor customer service not only costs companies in terms of goodwill and reputation; it can also do some serious damage to profits.

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Topics: customer care, Contact Center, ShoreTel

ShoreTel Delivers Lowest Total Cost of Operations for UC&C and Telephony

Posted by Stephen Ingrum on Aug 14, 2016 11:25:57 AM

According to Nemertes Research, ShoreTel Ranks Lowest in All-Sized Deployments Researched Over Five Years Compared to Other Providers
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Topics: Nemeretes, TCO, ShoreTel

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