Client Support Services

Client Access:  http://support.lanairgroup.com Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:   http://msp.lanairgroup.com
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.

LANAIR Blog

Smart Data Solutions for a Growing Business

Posted by Jennifer Monzon on Feb 22, 2017 9:32:00 AM

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Topics: Data Solutions, Small Business, Technology

Secure Data Solutions: Prepare Your Small Business for a Data Breach

Posted by Jennifer Monzon on Feb 13, 2017 7:44:00 AM

It seems as if no business is safe from falling victim to a data breach anymore. Target, Apple, Ashley Madison and a host of others have found themselves at the arms of hackers looking to steal, sell and compromise confidential information and data.  And it isn’t just big companies either, in a recent study, it is reported that 55% of local businesses in the United States have experienced some form of security breach. Unfortunately, this is happening because businesses are not taking the proper security precautions to prevent unauthorized access to information.

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Topics: Cyber Security, Small Business, Hackers, Data Breach

How to Customize ShoreTel Connect CLOUD for Your Small Business

Posted by Jennifer Monzon on Feb 7, 2017 8:08:00 AM

Changing phone systems is a big decision for small businesses, so you want to be sure you are making the right decision. Offering full features and a host of collaboration options, ShoreTel Connect CLOUD was built to make doing business easier and at an affordable cost. But what makes the ShoreTel solution a better fit than the endless other options available in the market today? When evaluating that question, consider these small business customization options that ShoreTel Connect CLOUD offers:

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Topics: ShoreTel Connect Cloud, Instant Messaging, Phone Integration, Small Business, Hosted Call Center, Conferencing Tools

LANAIR Educational Series: Cyber Security

Posted by Jennifer Monzon on Feb 3, 2017 8:09:00 AM

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Topics: Event, Cyber Crime, Cyber Threat, Cyber Security, Small Business, Hackers, Cyber Attack

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