Client Support Services

Client Access: Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.


MiVoice or MiCloud Connect?

Posted by Robert Ingrum on Sep 10, 2018 9:12:11 AM

The “Hot Button” in the telecommunications industry is Cloud telephony. Mitel has a unique set of offerings with MiCloud Connect and MiVoice Connect. They provide the only solution that offers the same user interface for Cloud, On-Premise and Hybrid environments. Now, if the user interface and the handsets are the same, how does one choose the appropriate solution? Here are some comparisons to consider:

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Topics: Unified Communications, phone system considerations, Onsite, Cloud, MiVoice Connect, MiCloud Connect

Does Your Business Phone System Meet Your Needs?

Posted by LANAIR Group, LLC on May 11, 2017 9:05:00 AM

If your business phone system works, you might think that’s really all that matters. But the thinking that all you need is a dial tone could be preventing your users from communicating effectively – internally and externally.

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Topics: VoIP, VoIP phone systems for small business, VoIP providers, Business Phone System, Unified Communications, ShoreTel, business phone service providers

Why Your Business Phone System Should Integrate with Your Applications

Posted by LANAIR Group on May 9, 2017 10:22:08 AM

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Topics: VoIP, VoIP providers, Business Phone System, Unified Communications, VoIP phone systems for small business, PBX, business phone service providers, ShoreTel

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