Client Support Services

Client Access: Use the Customer Portal for the following:
  • Create Service Tickets with our Support Team.
  • Access a Knowledge Base of all historical Service Tickets for your company.
  • Review past invoices.

Remote Access:
  • Access your machine remotely and transfer files to and from your machine from any PC.

Live Remote Assistance*  How it works
*requires assistance from a Lanair support technician to use this service. Please call 877.LANAIR1 (877.526.2471) to reach one.


How to Enjoy a Cyber-Safe Summer

Posted by Fortinet on Jun 24, 2019 3:38:09 PM

This summer, along with precautions like travel insurance, sunscreen, bug spray, and keeping your wallet in your front pocket, you need to also take cyber-precautions. That’s because cybercriminals want your money just as much as any pickpocket. And if they can’t steal your money, they will steal your other information and sell it on the dark web.

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Topics: Cybersecurity, vacation, summer

These Top Healthcare Security Issues Keep IT Pros up at Night

Posted by Arctic Wolf Networks on Jun 17, 2019 2:56:11 PM

Healthcare IT practitioners face some of the most-demanding challenges across all industries. A security incident may devastate any type of organization—but for a hospital or healthcare provider, the stakes are even higher.

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Topics: Cyber Attack, Cybersecurity, Healthcare, Health IT

Not all Secure SD-Wan Solutions are Created Equal

Posted by Fortinet on Jun 10, 2019 11:15:04 AM

The SD-WAN market is experiencing rapid growth, with about 50% of organizations expected to have deployed SD-WAN by the end of 2019. But since it relies on direct internet access, SD-WAN introduces security risk, especially when compared to their previous MPLS connections.  And given the current state of today’s threat landscape, security can no longer be looked at as something one does after the deployment of an SD-WAN. Instead, it needs to be baked into the architecture.

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Topics: SDWAN, NSS Labs, Cybersecurity, Networking Solution

5 Ways to Improve your IT Infrastructure

Posted by Nutanix on May 1, 2019 1:22:05 PM

No matter how up-to-date your datacenter may seem, there’s always room for improvement. Growing means consistently examining your existing infrastructure for weak spots and asking if what you have in place is not only meeting the demands of your business today, but also setting you up for success in the increasingly multi-cloud focused future.

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Topics: Security, Hyperconverged, Digital Transformation, Hybrid Cloud, Automation, Multi-Cloud

Don't Let Cloud Threats Rain On Your Parade

Posted by Proofpoint on Apr 15, 2019 4:48:52 PM

A recent Proofpoint blog post detailed how cybercriminals compromise cloud accounts provides crucial insight into attacks on Microsoft Office 365 and Google G Suite specifically. 40% of all tenants have at least one compromised account in their environment as a result of these brute force and phishing-related attacks.  Once successful in getting a foothold in a tenant, threat actors move laterally by phishing other members of the organization and its business partners to find an avenue for cyber fraud and data theft.

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Topics: Cloud, Office 365, Google G Suite, Cloud Attack, Data Security, Threat Detection

Data & AI: The Crystal Ball into Your Future Success

Posted by Dell EMC on Apr 3, 2019 9:57:56 AM

Years ago, the future was much opaquer. Now, it’s tangible, visible and rising up all around us.  It seems to be taking shape in real time, much of which can be attributed to innovation in data and infrastructure, across their respective and collective aspects.

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Topics: Artificial Intelligence, Infrastructure, Dell EMC Isilon, Storage, Data

Get Ready for World Backup Day with these 5 Data Backup Best Practices

Posted by Axcient on Mar 29, 2019 11:16:57 AM

World Backup Day is an independent initiative that raises awareness about backups and data preservation. This year’s reminder to back up so you don’t lose out is Sunday, March 31st. Take advantage of this dedicated day to back up your data before April 1st – aka April Fools’ Day – when the joke will be on you if you lose unrecoverable data.

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Topics: Backup, World Backup Day, Best Practices, Awareness, Data Backup

How to convince the CFO to invest in Unified Communications

Posted by Mitel on Mar 18, 2019 1:20:48 PM

Innovation and productivity are essential ingredients for business growth. That’s why digital transformation is a key organizational priority, and more companies have plans to implement collaboration technologies. So it should come as no surprise that global spending on unified communications (UC) will reach an estimated $45.7 billion in 2022, according to a Gartner forecast.

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Topics: Business Phone System, Unified Communications, Enterprise Communications, Total Cost of Investment, Cost Optimization

Strengthening your cybersecurity plan

Posted by Cyberstone on Mar 13, 2019 1:10:33 PM

The goal of this article is to help you improve your cybersecurity plan.  By implementing even one or two of the suggestions in this article, you’ll be taking a step toward reducing the likelihood of data loss, downtime, reputation damage, and lost revenue.  Proactively enhancing your cybersecurity plan is a smart business move.

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Topics: Security, Data Protection, Cyber Security, Security Risk, compliance, NIST, Risk Assessment, Procedure, Information Technology

Are you on Track to Meet your Datacenter Resolutions?

Posted by Nutanix on Feb 28, 2019 5:04:54 PM

 Time for a check-in: How well are you doing on your New Year’s resolutions? If you answered with a sharp inhale and a shake of the head, you’re not alone. In fact, about 80% of folks aren’t able to stick to their resolutions.

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Topics: Nutanix, Hyperconverged, Datacenter, Resolution, HCI, Cloud Users, Infrastructure

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