If you log in to Amazon services with only the default username and password authentication you are at risk of getting hacked, even if you have an account that you rarely access.
Nothing can keep you Amazon account “secure”, but you can greatly lessen your risks by following the steps below and enabling dual factor authentication.
About Two-Step Verification
Two-Step Verification adds an additional layer of security to your account. Instead of simply entering your password, Two-Step Verification requires you to enter a unique security code in addition to your password during sign-in.
After you enter your sign-in information, you may be prompted to enter a security code. You can receive this security code in a variety of ways depending on the option you select during sign-up, including text message, voice call, or authenticator app.
If you need help from Customer Service after enabling Two-Step Verification, you'll need to provide a security code similar to when trying to sign in to your account.
Turning on Two-Step Verification
Here's how to enable Amazon's Two-Step Verification, a feature that adds an extra layer of security by asking you to enter a unique security code in addition to your password on computers and devices that you haven't designated as trusted.
To enable Two-Step Verification
- Go to Advanced Security Settings.
- Click Get Started to set-up Two-Step Verification.
- Add your primary phone number (this phone must be able to receive SMS messages) or download and configure an authenticator app and click Send code.
- Enter the code that was sent to your phone number or generated through the authenticator app and click Verify code and continue.
- Do either of the following:
- Add a back-up phone number and decide on delivery format (text message or voice call).
- Download and configure an authenticator app. This will allow you to generate security codes when you're unable to receive messages to your device.
Note: You won't be able to turn on Two-Step Verification without adding a back-up phone number . This is so that you have a back-up option to receive a security code if you no longer have access to your primary mobile device .
- You won't be able to turn on Two-Step Verification without adding a back-up phone number . This is so that you have a back-up option to receive a security code if you no longer have access to your primary mobile device.
Signing in with Two-Step Verification
When you've enabled Two-Step Verification, you'll need to enter a unique security code in addition to your password on computers and devices that aren't trusted.
Some devices and apps won't display a separate page for you to enter the code. For example, if you have a first-generation Kindle, you'll have a different sign-in experience. For more information, see: Alternate Sign in for Two-Step Verification.
- Enter your sign in information and click Sign in.
- Do one of the following on the next screen:
- Enter the security code that's sent to your phone.
- If you don't have access to one of your primary methods, generate one using the app.
Note: If you don't have access to one of your primary methods, use the backup methods.
- Click Sign in.