Innovation and productivity are essential ingredients for business growth. That’s why digital transformation is a key organizational priority, and more companies have plans to implement collaboration technologies. So it should come as no surprise that global spending on unified communications (UC) will reach an estimated $45.7 billion in 2022, according to a Gartner forecast.
If your business phone system works, you might think that’s really all that matters. But the thinking that all you need is a dial tone could be preventing your users from communicating effectively – internally and externally.