The “Hot Button” in the telecommunications industry is Cloud telephony. Mitel has a unique set of offerings with MiCloud Connect and MiVoice Connect. They provide the only solution that offers the same user interface for Cloud, On-Premise and Hybrid environments. Now, if the user interface and the handsets are the same, how does one choose the appropriate solution? Here are some comparisons to consider:
Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located.
Topics: efficiency, ShoreTel Connect ONSITE, customer experience, easy-to-manage phone system, flexibility, question phone system, employee productivity, evaluate phone value, customer care, phone considerations, phone system considerations, customer satisfaction